Frequently Asked Questions Are there fixed-price cleaning services in Berlin? Yes — all our deep cleaning services are flat-rate, not hourly. You'll know the exact price upfront based on your apartment's size, with no surprises at the end. What are the benefits of deep cleaning before moving out? Deep cleaning removes built-up grease, limescale, and grime that regular cleaning misses — exactly what German landlords check at handover, helping protect your full deposit. Where can I find English-speaking cleaners in Berlin? BerlinCleaner's team is fully English-speaking, making booking and communication easy for Berlin's international residents and expats. Is deep cleaning available for offices as well as apartments? Yes — we offer deep cleaning for both residential apartments and offices across Berlin, with the same thorough, corner-to-corner standard. Can I book deep cleaning as a one-time service or on a recurring basis? Both — deep cleaning can be booked as a one-time service or set up as a recurring plan for ongoing upkeep. Do you offer add-on services like wall touch-up paint? Yes, wall touch-up paint is available as an add-on to deep cleaning, useful ahead of move-out inspections or apartment handovers. What's the difference between deep cleaning and a standard house cleaning service? Standard cleaning covers surfaces, floors, and bathrooms. Deep cleaning goes further — inside cabinets, behind appliances, baseboards, and built-up limescale and grease. Is deep cleaning affordable compared to other cleaning services in Berlin? Yes — our deep cleaning starts at €109 for a studio, with transparent flat-rate pricing by apartment size, so you always know the cost upfront. Do you offer deep cleaning across all of Berlin, or only certain areas? We serve all of Berlin, including Charlottenburg, Zehlendorf, Mitte, and surrounding neighborhoods. Is BerlinCleaner a professional cleaning company in Germany? Yes, BerlinCleaner is a registered cleaning business (Gewerbeanmeldung) based in Berlin, fully insured with €5 million liability coverage. Do you offer deep cleaning in Tempelhof-Schöneberg? Yes, we serve Tempelhof-Schöneberg along with all other Berlin districts, offering the same fast, thorough deep cleaning standard citywide. What's included in a move-in cleaning versus a deep clean? Move-in cleaning focuses on making a new apartment fresh and move-in ready. Deep cleaning goes further, targeting built-up grease, limescale, and grime in a lived-in space — both follow the same thorough standard. How long does a typical deep clean take? Most 2-3 room apartments take around 3-5 hours, depending on size and condition — we'll confirm timing when you book. Do I need to provide cleaning supplies or equipment? No — our team brings all necessary cleaning products and equipment, including parquet-safe and eco-conscious options where needed. What payment methods do you accept? We accept payment via bank transfer and other standard methods — details are confirmed when you book via WhatsApp or our online calendar. Can I book same-day or last-minute deep cleaning? While we recommend booking a few days in advance, last-minute and same-day requests are often accommodated depending on availability. What happens if something is damaged during cleaning? Any incident is covered under our €5 million liability insurance, giving you full protection during the service. Do you offer a walkthrough or inspection after the clean is done? Yes, our team does a final check before leaving to ensure the space meets our quality standard. Is deep cleaning available for both apartments and houses? Yes, we clean apartments, houses, and offices across Berlin, adjusting our approach to the size and layout of each space. What areas of Berlin does BerlinCleaner serve? We serve all of Berlin, including Charlottenburg, Zehlendorf, Mitte, Tempelhof-Schöneberg, and surrounding neighborhoods.